There are numerous cleaning companies in the world. As such, when you are looking for a company to contract, it can get tricky. When you are choosing the best and most suitable cleaning service company, you should not only be directed and guided by the cost of service.
You would not want to be in a situation where you settle for a service provider only for him to end up damaging your property or disappearing when you ask for compensation. Yes, this has happened to lots of people in the past, so you should proceed with the choosing process with caution. To make a wise and informed decision, there are several factors that you need to consider.
When interviewing cleaning companies, always ask them to provide you with a list of references that can vouch for their quality services. Some companies will give you a list of the written recommendations from their past clients and others who will provide you with their clients’ contact information.
Training and experience
Experience is important. It is, however, way better when it is backed by the relevant industry training. You should always ask to be provided with information regarding the training the staff has undergone. Also, inquire about their trainer and how frequently they have refresher courses.
Before you get in bed with any cleaning company, you should ensure that they are fully insured. This will guarantee you security and safety. Most cleaning projects go smoothly and without hitches. However, there are exceptions when the project goes south, and a lot of damage is sustained due to neglect or because of accidents. Whatever the case, if this happens, you need the company to compensate for the damages. When working with an uninsured company, you can forget about being compensated for the damages sustained.
Ask the cleaning company how they intend to track and measure the success of your project. How will they ensure that the project proceeds smoothly and how will they provide you with feedback on the project? What will they do with the data they collect during the project? Is there a formal procedure to follow when filing a complaint? Will the company provide you with the means to track and measure the success of the project, as well?
A company that is accountable for how it conducts business is a perfect partner to have. This way, you will be in the loop and manage crises as they pop up.
For a long time, going green has been the next big thing. What is even better, it is here to stay. Be sure to find out the green cleaning supplies in Edmonton, certifications and processes the cleaning company possesses and if they can help you get the green certification, as well.
Supplies and equipment
Always ask about the cleaning supplies in Edmonton and the floor cleaning machines in Edmonton they use. Are the products and equipment used environmentally-friendly? Does the company buy local or import? What is the quality of the floor cleaning machines in Edmonton?
When the cleaning company passes the above considerations, the last step should be meeting with the contact person, meaning the professional who will be handling your account. Interact with them and learn how they get things done.